# Delivery Groups, Incident.io integration, Webhooks by Example - Hookdeck May 2026

Delivery Groups early access. Incident.io integration. Webhooks by Example with Knock. Shopify Next Gen Events analysis. It's all in this month's roundup, so let's take a closer look.

## Delivery Groups, now in early access

![Delivery Groups](./images/delivery-groups-hero.png)

[Delivery Groups](/delivery-groups) is per-tenant webhook delivery rates, keyed on any field in your payload. Set a key, set a rate, and each tenant gets their own queue.

One Shopify store sends 30 million webhooks in five minutes. Webhooks for hundreds of other stores get backed up. If you fan out webhooks for multiple tenants, you've probably seen your own version of this — one tenant's burst becomes everyone's backlog. Or maybe your webhook handler calls a downstream API. Its traffic can blow past the API's rate limit.

Either way, your options today aren't great: wait it out, kill the noisy tenant, or build per-tenant queueing yourself. We've been talking about a better answer for years. Now we're building it.

Early access is open. [Claim your spot →](/delivery-groups)

## Realtime monitoring with Incident.io

![Incident.io integration](./images/hookdeck-incidentio.png)

The new Incident.io integration for Event Gateway brings real-time issues monitoring directly to your Incident.io incident management workflow. Like our Slack, Discord, PagerDuty, and Better Stack Uptime integrations, it keeps your team informed about webhook issues without interrupting your flow. Add it to get:

* New Issue Alerts: An incident gets created the moment a new event issue is detected
* Issue Updates: Track when issues are acknowledged or ignored
* Resolution Notifications: Know when issues are resolved

It's a bi-directional sync, so changes made in Incident.io update Issues in Event Gateway, too.

[Set up your integration →](https://dashboard.hookdeck.com/settings/project/integrations)

## Webhooks by Example: Knock

<iframe src="https://www.youtube.com/embed/lSg-hJd23PM?si=zf7TnxT7d5nluccJ" title="How Knock uses Orb webhooks for usage-based upgrade nudges — Webhooks by Example #1" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen></iframe><br /><br />

We've launched Webhooks by Example, a series of interviews with practitioners walking through real webhook implementations end-to-end. From the design decisions to the edge cases, and all the parts that never make it into the docs.

Check out the first episode with Jeff Everhart, Developer Advocate at Knock, walking through how Knock uses Orb webhooks to trigger upgrade nudge emails, and the lessons learned along the way.

[Watch on YouTube](https://www.youtube.com/watch?v=lSg-hJd23PM) or read the [article](/blog/knock-orb-usage-based-upgrade-nudges).

## Shopify Next Gen Events: Reaction and Migration Playbook

![Shopify Next Gen Events](./images/ShopifyEventsPreview_livestream.png)

Shopify announced their Next Generation Events developer preview. Instead of topic subscriptions, developers declare triggers, a GraphQL query, and a query filter in TOML. It's a big change, so we gathered Taylor Page from ShopDev Alliance, Jordan Finneran (Pimsical), and Sandesh Kulai (STOQ) for an honest assessment.

Watch the [recording](https://www.youtube.com/watch?v=1jjCAD6ND60) or check out the [highlights](/blog/shopify-next-generation-events-community-take). If you're wondering what the changes mean for you, read our [migration guide](/webhooks/platforms/shopify-next-generation-events-migration-guide).

## Claude and Gemini Get Webhooks

OpenAI has supported webhooks for a while, but now they've been joined by Anthropic's Claude and Google's Gemini. All now have webhook delivery mechanisms for async agent workloads.

We've added Event Gateway source types for Claude and Gemini, and webhooks guides for [Claude](/webhooks/platforms/guide-to-claude-webhooks-features-and-best-practices), [Gemini](/webhooks/platforms/guide-to-gemini-webhooks-features-and-best-practices), and [OpenAI](/webhooks/platforms/guide-to-openai-webhooks-features-and-best-practices), too.

## New Source Types

Beyond Claude and Gemini, four additional source types for Event Gateway shipped in May, all customer requests, including Retell AI, Revolut, Walmart, and Shipbob.

A platform you need isn't yet supported? [Request a new source type](/docs/sources).

## Outpost v1.0.2–v1.0.4

Three Outpost versions were released in May, each addressing a different layer of production reliability. From scheduler resilience to consumer error handling. v1.0.4 also brought a fully mobile-responsive portal courtesy of [@lovlyx](https://github.com/lovlyx). [@mvanhorn](https://github.com/mvanhorn) and [@distroaryan](https://github.com/distroaryan) made their first contributions, too. Congrats!

Full release notes are in the [Outpost changelog](https://github.com/hookdeck/outpost/releases).

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