Agent skill
Front Webhooks Skill
Receive and verify Front (Frontapp) application webhooks. Use when setting up Front webhook handlers, debugging X-Front-Signature verification, handling the X-Front-Challenge subscription validation, or processing Front events like inbound_received, outbound_sent, conversation_moved, assignee_changed, tag_added, and new_comment_added.
Install this skill
npx skills add hookdeck/webhook-skills --skill frontapp-webhooks
When to Use This Skill
- Setting up Front (Frontapp) application webhook handlers
- Debugging Front
X-Front-Signatureverification failures - Responding to the Front
X-Front-Challengesubscription validation request - Understanding Front event types (
inbound_received,outbound_sent,conversation_moved,assignee_changed,tag_added,new_comment_added) and payloads
Verification (core)
Front application webhooks have no official server SDK, so verify manually. Front signs X-Front-Request-Timestamp + ":" + rawBody with HMAC-SHA256 (key = your app's signing key), base64-encoded, delivered in the X-Front-Signature header. Use the raw request body — never JSON.parse before verifying.
const crypto = require('crypto');
function verifyFrontSignature(rawBody, timestamp, signature, secret) {
const hmac = crypto.createHmac('sha256', secret);
hmac.update(timestamp + ':');
hmac.update(rawBody); // Buffer/string of the raw HTTP body
const expected = hmac.digest('base64');
try {
return crypto.timingSafeEqual(Buffer.from(signature), Buffer.from(expected));
} catch {
return false; // length mismatch = invalid
}
}
On subscription, Front first sends a validation request carrying an X-Front-Challenge header. Reply within 10s with HTTP 200 echoing the value — {"challenge": "<value>"} (JSON), challenge=<value> (form), or the raw value (text/plain).
For complete handlers with the challenge handshake, event dispatch, and tests, see:
Common Event Types
Front webhook payloads carry the event name in the top-level type field.
Event type | Triggered When |
|---|---|
inbound_received | Inbound message received |
outbound_sent | Outbound message sent |
conversation_moved | Conversation moved to another inbox |
message_delivery_failed | Outbound message bounced / delivery failed |
conversation_archived | Conversation archived |
conversation_reopened | Conversation reopened |
conversation_deleted | Conversation deleted |
conversation_restored | Conversation restored |
conversation_snoozed | Conversation snoozed |
conversation_snooze_expired | Snooze expired |
new_comment_added | Comment added to a conversation |
assignee_changed | Assignee changed |
tag_added | Tag added to a conversation |
tag_removed | Tag removed from a conversation |
link_added | Link added to a conversation |
link_removed | Link removed from a conversation |
For the full event reference, see Front Events.
Environment Variables
FRONT_WEBHOOK_SECRET=your_app_signing_key # App signing key from the Front app settings
Local Development
# Start tunnel (no account needed)
npx hookdeck-cli listen 3000 frontapp --path /webhooks/frontapp
Reference Materials
- references/overview.md - Front webhook concepts and common events
- references/setup.md - Configure webhooks in Front, get the signing key
- references/verification.md - Signature verification and challenge details