Guide to Autotask Webhooks: Features and Best Practices
In this guide, you will learn how Autotask PSA webhooks work, how to create them through the REST API with a SecretKey, how to verify the X-Hook-Signature header (sha1= base64 HMAC-SHA1 of the raw body), the Create, Update, Delete and Deactivated callouts, and the best practices for production.