Intercom webhooks
2 guides
Guide to Intercom Webhooks: Features and Best Practices
In this guide, you will learn about Intercom webhooks, their topics, the X-Hub-Signature verification (SHA-1), the ping handshake, and the best practices for production.
Building sentiment-aware support replies with Intercom and OpenAI
Route Intercom conversation webhooks through Hookdeck to an OpenAI sentiment-and-reply handler — with enrichment, filters, rate limits, retries, and replay — then write classifications and drafts back into Intercom, Slack, and a warehouse.