Platform Guides
Guides to use webhooks with your favorite platforms
Building sentiment-aware support replies with Intercom and OpenAI
Route Intercom conversation webhooks through Hookdeck to an OpenAI sentiment-and-reply handler — with enrichment, filters, rate limits, retries, and replay — then write classifications and drafts back into Intercom, Slack, and a warehouse.
Building CRM enrichment with HubSpot and OpenAI
Pipe HubSpot contact webhooks through Hookdeck to an OpenAI enrichment handler — with normalisation, filters, rate limits, and retries — then write AI-derived lead scores and tags back to HubSpot as custom properties.
How to Test and Replay OpenAI Webhooks Locally
A tutorial in which you learn how to receive OpenAI webhooks through Hookdeck to an application running on localhost, with full inspection and one-click replay.
How to Secure and Verify OpenAI Webhooks with Hookdeck
Learn how to secure your OpenAI webhooks using HMAC-SHA256 signature verification under the Standard Webhooks spec, and how Hookdeck can simplify the process.
Guide to OpenAI Webhooks: Features and Best Practices
In this guide, you will learn about OpenAI webhooks, their features, behavior, limitations, and the best practices for working with them in production.