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Issues overviewView issuesInspect an issueUpdate an issueDismiss an issueConfigure notifications

Configure notifications

Configuring notifications lets your team receive email and/or webhook alerts when issues change in your workspace. These alerts allow for a more proactive approach to troubleshooting, since you can take steps to resolve problems before they begin to impact users.

Notifications contain the payload of the failed webhook.

Configure email notifications

  1. Open the workspace settings page.
  2. Toggle the Enable email notifications checkbox to the desired value.
  3. Click
    Save
    .

Configure webhook notifications

  1. Open the workspace settings page.

  2. Toggle the Enable webhook notifications checkbox to the desired value.

  3. If enabling webhook notifications, select the desired topics in the Webhook topics section. An explanation of each topic can be found at the bottom of this page.

  4. If enabling webhook notifications, select the desired source in the Webhook source section. This source is where the webhook notifications will be sent.

    We recommend creating a source named hookdeck to receive these webhook notifications; delivery of these notifications to various destinations can then be managed by adding destinations to that source.

  5. Click

    Save
    .

Notification topics

Notification topics define which event type(s) you want to receive notifications for.

Notification topicExplanation
issue.openedTriggers any time an issue is opened
issue.updatedTriggers any time an issue's status is updated