Organizations

Organizations contain projects and define your organization's members and billing. Each organization has a subscription, which be default is the "Developer" plan. You can upgrade or downgrade your organization to a different plan at any time.

Create an organization

Upon first signup for Hookdeck, you will be prompted to create an organization unless you've already been invited to one. You can create as many organizations as you need. To create an organization:

  1. Click your current organization on the left of the dashboard.
  2. Click on the New Organization button
  3. Give your new organization a name and click Create Organization.
  4. You will be taken to your new organization Default Project. To return to an organization project, click the current organization name in the top left of the dashboard and select a project within a different organization in the dropdown.

Organization Settings

The General tab in your organization settings allows you to define project-wide configurations, such as the organization name.

Delete an organization

Organizations can be deleted. Deleting an organization is irreversible and will delete all the projects contained within it. However, you can transfer a project to another organization.

Organizations cannot be deleted if they have an active paying subscription or unpaid invoices. If there's any remaining credit associated with the organization's billing account, you will be offered to transfer it to another organization.

  1. Visit the General tab in your organization settings.
  2. Scroll to the "Delete Organization" section of the general settings.
  3. Click the Delete button.
  4. Type in the name of your organization as confirmation
  5. Click Delete organization.
  6. You will lose access to the organization projects right away; you will need to select a new organization project or create a new organization to get back into the dashboard.

Organization Members

Organizations can have multiple members. All members have access to all public projects within the organization and can be added to private projects. Members can have different roles within the organization.

In order to invite new team members, your subscription plan must allow for more than 1 seat.

Add a member

  1. Visit the Members tab in your organization settings.
  2. Click the Add members button.
  3. Enter the emails and roles of the members you want to invite.
  4. Click Add.
  5. Existing Hookdeck users will show in your "Active" tab, and invitations to new users will show in the "Invitations" tab until they accept the invitation. The invitation will expire after 3 days.

Resend an invitation

If a member has not accepted their invitation, you can resend it by clicking the Resend button next to their name in the "Invitations" tab.

Revoke an invitation

A pending invitation can be revoked by clicking the X button next to their name in the "Invitations" tab.

Remove a member

Remove a member by clicking the Delete button next to their name. Removing a member will also remove them from all projects within the organization.

Change a member's role

Change a member's role by clicking the role dropdown next to their name and select a new role. Changing a member's role from Admin to Member may remove their access to private projects to which they were not added directly.

Roles

There are 3 roles available for private project members:

  • Owner: Can manage project settings, add and remove members, manage billing, and access all public and private projects. Owners are the Hookdeck team's main point of contact to resolve any issues with the organization.
  • Admin: Can manage organization and project settings, add and remove members, manage billing, and access all public and private projects.
  • Member: Can view all organization and public project data and manage connections but cannot manage members or purchase throughput.
  • Viewer: Can view all organization and public project data. A Viewer cannot update or delete any data.

Leave an organization

You can leave an organization at any time by clicking the ... and Leave Project button next to your name in the "Active" tab of the member's settings. You will lose access to the project right away, you can select or create a new one get back to the dashboard. The organization owner cannot leave the organization and must transfer ownership.

Contact us to transfer ownership of an organization to another member.

Billing & Plans

The Billing tab in your organization settings allows you to manage your organization subscription and billing information. You can upgrade your organization to a different plan at any time.

Change your plan

  1. Visit the Plans tab in your organization settings.
  2. Click the Select Plan button.
  3. If you don't have a credit card already on file, you will be prompted to add one.

Cancel your subscription

  1. Visit the Plans tab in your organization settings.
  2. Click the Slect Plan button for the free "Developer" plan.

The cancellation will take effect at the end of the current billing period.

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