Organizations

Organizations contain projects and define your organization's members, access control and billing account. Your organization can have subscription plans for both the Event Gateway and Outpost products.

Create an organization

Upon first signup for Hookdeck, you will be prompted to create an organization unless you've already been invited to one. You can create as many organizations as you need. To create an organization:

  1. Click your current organization on the left of the dashboard.
  2. Click on the New Organization button
  3. Give your new organization a name and choose the default project type (Event Gateway or Outpost) and click Create Organization.
  4. You will be taken to your new organization Default Project. To return to an organization project, click the current organization name in the top left of the dashboard and select a project within a different organization in the dropdown.

Settings

The General tab in your organization settings allows you to define project-wide configurations, such as the organization name.

Multi-Factor authentication enforcement

Organization admins can require MFA for all members from Organization Settings → General → Security. When enabled:

  • Members without MFA configured are blocked from the dashboard until they set up MFA.
  • Admins can see which members have MFA enabled to quickly identify who hasn't configured it yet from the Organization Members page.

Individual users can add an authenticator app (Google Authenticator, Authy, 1Password, etc.) from their account security settings, including creating backup codes in case they lose access to their device.

MFA enforcement and user-level authenticator setup are available on all plans.

See User Profile documentation for more information on how to manage your account security settings.

Delete an organization

Organizations can be deleted. Deleting an organization is irreversible and will delete all the projects contained within it. However, you can transfer a project to another organization.

Organizations cannot be deleted if they have an active paying subscription or unpaid invoices. If there's any remaining credit associated with the organization's billing account, you will be offered to transfer it to another organization.

  1. Visit the General tab in your organization settings.
  2. Scroll to the "Delete Organization" section of the general settings.
  3. Click the Delete button.
  4. Type in the name of your organization as confirmation
  5. Click Delete organization.
  6. You will lose access to the organization projects right away; you will need to select a new organization project or create a new organization to get back into the dashboard.

Members

Organization membership, roles, invitations, and leaving an organization are documented in Members and Access Control.

Billing & Plans

Organization subscription plans and billing are documented in Billing.