Platform Guides
Guides to use webhooks with your favorite platforms
Why Redis is a great cache, but a bad webhook queue
A technical look at why Redis-backed webhook ingestion breaks at scale, and what a real webhook gateway gives you that Redis can't.
Migrating Redis-backed webhook handling to Hookdeck Event Gateway
A phased migration plan for teams running BullMQ, Sidekiq, or custom Redis-backed webhook ingestion — without a quarter-long project.
What RabbitMQ doesn't give you for webhooks (and what you'll end up building)
RabbitMQ is a serious message broker. It's also only 20% of what a webhook system needs. Here's what you'll end up building around it.
Migrating from a RabbitMQ-backed webhook pipeline to Hookdeck
A concrete, phased migration plan for teams whose RabbitMQ-fronted webhook stack has outgrown the scaffolding around it.
Building sentiment-aware support replies with Intercom and OpenAI
Route Intercom conversation webhooks through Hookdeck to an OpenAI sentiment-and-reply handler — with enrichment, filters, rate limits, retries, and replay — then write classifications and drafts back into Intercom, Slack, and a warehouse.
Building real-estate property lead handoff with Google Forms and AI agents
Wire Google Forms lead submissions through Hookdeck to an AI agent (direct-to-LLM or n8n/Inngest/Trigger.dev) — with filters, transforms, rate limits, and retries — then fan agent decisions out to CRM, calendar, Slack, and email.
Building real-estate lead calling with Google Forms and Bland AI
Wire a Google Forms lead-capture flow through Hookdeck to a Bland AI voice agent — with E.164 normalisation, filters, rate limits, retries, and replay — then route call summaries back into your CRM.
Building post-purchase AI follow-up with Shopify and Claude
Drive Shopify orders/paid webhooks through Hookdeck to a Claude follow-up handler — with idempotency, Black Friday rate limits, retries, and replay — then fan personalised emails, CRM updates, and retargeting events into multiple downstreams.
Building dispute response prep with Stripe and Claude
Funnel Stripe dispute webhooks through Hookdeck to a Claude evidence-mapping handler — with idempotency, ordering, retries, and replay — then fan structured response drafts into Linear, object storage, and Slack.
Building CRM enrichment with HubSpot and OpenAI
Pipe HubSpot contact webhooks through Hookdeck to an OpenAI enrichment handler — with normalisation, filters, rate limits, and retries — then write AI-derived lead scores and tags back to HubSpot as custom properties.