Platform Guides

Guides to use webhooks with your favorite platforms

Building AI ticket triage with Zendesk and Claude

Route Zendesk new-ticket webhooks through Hookdeck to a Claude triage handler — with filtering, transforms, rate limits, and retries — then fan classifications and draft replies back into Zendesk, Slack, and bug-pattern aggregation.

Zendesk Claude Code AI

Building AI email triage with Mailgun and Claude

Wire Mailgun inbound email through Hookdeck to a Claude triage handler — with spam filters, transforms, rate limits, and retries — then fan classified results into Zendesk, Slack, and metrics.

Mailgun Claude Code AI

Building AI code review with GitHub and Claude

Wire GitHub pull request webhooks through Hookdeck to a Claude code review handler — with filtering, rate limits, transforms, retries, and replay, then fan the review back into GitHub as inline comments.

GitHub Claude Code AI

Hookdeck Event Gateway vs Temporal: Webhook Gateway and Durable Workflow Orchestrator Compared

A detailed comparison of Hookdeck Event Gateway and Temporal, covering where each fits in an event-driven system, how their features differ, and when to use one, the other, or both.

Temporal Comparison Guide

Hookdeck Event Gateway vs Inngest: Webhook Gateway and Durable Runtime Compared

A detailed comparison of Hookdeck Event Gateway and Inngest, covering where each fits in an event-driven system, how their features differ, and when to use one, the other, or both.

Inngest Comparison Guide

How to Test and Replay OpenAI Webhooks Locally

A tutorial in which you learn how to receive OpenAI webhooks through Hookdeck to an application running on localhost, with full inspection and one-click replay.

OpenAI AI

How to Test and Replay Gemini Webhooks Locally

A tutorial in which you learn how to receive Gemini webhooks through Hookdeck to an application running on localhost, with full inspection and one-click replay.

Gemini AI

How to Secure and Verify OpenAI Webhooks with Hookdeck

Learn how to secure your OpenAI webhooks using HMAC-SHA256 signature verification under the Standard Webhooks spec, and how Hookdeck can simplify the process.

OpenAI AI

How to Secure and Verify Gemini Webhooks with Hookdeck

Learn how to verify Gemini webhooks under both signing models — HMAC-SHA256 for static webhooks and RS256 JWT for dynamic webhooks — and how Hookdeck collapses both into one edge.

Gemini AI

Guide to OpenAI Webhooks: Features and Best Practices

In this guide, you will learn about OpenAI webhooks, their features, behavior, limitations, and the best practices for working with them in production.

OpenAI AI