Platform Guides
Guides to use webhooks with your favorite platforms
Building sentiment-aware support replies with Intercom and OpenAI
Route Intercom conversation webhooks through Hookdeck to an OpenAI sentiment-and-reply handler — with enrichment, filters, rate limits, retries, and replay — then write classifications and drafts back into Intercom, Slack, and a warehouse.
Building real-estate property lead handoff with Google Forms and AI agents
Wire Google Forms lead submissions through Hookdeck to an AI agent (direct-to-LLM or n8n/Inngest/Trigger.dev) — with filters, transforms, rate limits, and retries — then fan agent decisions out to CRM, calendar, Slack, and email.
Building real-estate lead calling with Google Forms and Bland AI
Wire a Google Forms lead-capture flow through Hookdeck to a Bland AI voice agent — with E.164 normalisation, filters, rate limits, retries, and replay — then route call summaries back into your CRM.
Building post-purchase AI follow-up with Shopify and Claude
Drive Shopify orders/paid webhooks through Hookdeck to a Claude follow-up handler — with idempotency, Black Friday rate limits, retries, and replay — then fan personalised emails, CRM updates, and retargeting events into multiple downstreams.
Building dispute response prep with Stripe and Claude
Funnel Stripe dispute webhooks through Hookdeck to a Claude evidence-mapping handler — with idempotency, ordering, retries, and replay — then fan structured response drafts into Linear, object storage, and Slack.
Building CRM enrichment with HubSpot and OpenAI
Pipe HubSpot contact webhooks through Hookdeck to an OpenAI enrichment handler — with normalisation, filters, rate limits, and retries — then write AI-derived lead scores and tags back to HubSpot as custom properties.
Building AI ticket triage with Zendesk and Claude
Route Zendesk new-ticket webhooks through Hookdeck to a Claude triage handler — with filtering, transforms, rate limits, and retries — then fan classifications and draft replies back into Zendesk, Slack, and bug-pattern aggregation.
Building AI email triage with Mailgun and Claude
Wire Mailgun inbound email through Hookdeck to a Claude triage handler — with spam filters, transforms, rate limits, and retries — then fan classified results into Zendesk, Slack, and metrics.
Building AI code review with GitHub and Claude
Wire GitHub pull request webhooks through Hookdeck to a Claude code review handler — with filtering, rate limits, transforms, retries, and replay, then fan the review back into GitHub as inline comments.
Hookdeck Event Gateway vs Temporal: Webhook Gateway and Durable Workflow Orchestrator Compared
A detailed comparison of Hookdeck Event Gateway and Temporal, covering where each fits in an event-driven system, how their features differ, and when to use one, the other, or both.