Platform Guides

Guides to use webhooks with your favorite platforms

Building sentiment-aware support replies with Intercom and OpenAI

Route Intercom conversation webhooks through Hookdeck to an OpenAI sentiment-and-reply handler — with enrichment, filters, rate limits, retries, and replay — then write classifications and drafts back into Intercom, Slack, and a warehouse.

Intercom OpenAI AI

Building real-estate property lead handoff with Google Forms and AI agents

Wire Google Forms lead submissions through Hookdeck to an AI agent (direct-to-LLM or n8n/Inngest/Trigger.dev) — with filters, transforms, rate limits, and retries — then fan agent decisions out to CRM, calendar, Slack, and email.

Google Forms AI

Building real-estate lead calling with Google Forms and Bland AI

Wire a Google Forms lead-capture flow through Hookdeck to a Bland AI voice agent — with E.164 normalisation, filters, rate limits, retries, and replay — then route call summaries back into your CRM.

Google Forms Bland AI AI

Building post-purchase AI follow-up with Shopify and Claude

Drive Shopify orders/paid webhooks through Hookdeck to a Claude follow-up handler — with idempotency, Black Friday rate limits, retries, and replay — then fan personalised emails, CRM updates, and retargeting events into multiple downstreams.

Shopify Claude Code AI

Building dispute response prep with Stripe and Claude

Funnel Stripe dispute webhooks through Hookdeck to a Claude evidence-mapping handler — with idempotency, ordering, retries, and replay — then fan structured response drafts into Linear, object storage, and Slack.

Stripe Claude Code AI

Building CRM enrichment with HubSpot and OpenAI

Pipe HubSpot contact webhooks through Hookdeck to an OpenAI enrichment handler — with normalisation, filters, rate limits, and retries — then write AI-derived lead scores and tags back to HubSpot as custom properties.

HubSpot OpenAI AI

Building AI ticket triage with Zendesk and Claude

Route Zendesk new-ticket webhooks through Hookdeck to a Claude triage handler — with filtering, transforms, rate limits, and retries — then fan classifications and draft replies back into Zendesk, Slack, and bug-pattern aggregation.

Zendesk Claude Code AI

Building AI email triage with Mailgun and Claude

Wire Mailgun inbound email through Hookdeck to a Claude triage handler — with spam filters, transforms, rate limits, and retries — then fan classified results into Zendesk, Slack, and metrics.

Mailgun Claude Code AI

Building AI code review with GitHub and Claude

Wire GitHub pull request webhooks through Hookdeck to a Claude code review handler — with filtering, rate limits, transforms, retries, and replay, then fan the review back into GitHub as inline comments.

GitHub Claude Code AI

Hookdeck Event Gateway vs Temporal: Webhook Gateway and Durable Workflow Orchestrator Compared

A detailed comparison of Hookdeck Event Gateway and Temporal, covering where each fits in an event-driven system, how their features differ, and when to use one, the other, or both.

Temporal Comparison Guide